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We’re here to help! Centers Plan for Healthy Living is commitment to building strong partnerships with health care providers. One of CPHL’s strengths is our collaboration with community-based providers to best serve eligible populations, and we are actively recruiting quality providers to promote choice and satisfaction to the communities we serve. We value having a strong presence in our communities, and providers in our network receive the same dedication, quality of services, and support to make our partnership a successful one.

Centers Plan for Healthy Livings – Provider Services

When you have questions about Centersplanforhealthyliving.com/providers or need help using the Link, call:

  • Provider Services at 844-292-4211, from 9 a.m. to 5 p.m. Eastern Time, Monday through Friday

Account Management Team

When you need additional help to deliver an excellent patient experience, you can work with a local Provider Account Manager. Team members are located throughout the state, making it easy to find someone near you to help. CPHL is New Yorkers, Serving New Yorks.

This is a resource to answer eligibility, prior authorization, referral and claim questions, and connect you to tools and resources to make your job easier.

  • Please call Provider Services at 844-292-4211 from 9 a.m. to 5 p.m. Eastern Time, Monday through Friday